Dental Website Checklist: 12 Things New Patients Look For

LocalLift Lab ยท October 2026

A new patient usually compares 2-3 practices on their phone in under a minute. Here is what they check.

  1. Accepting new patients? Say it in the headline.
  2. Insurance: list accepted plans in text, not a PDF.
  3. Location and hours near the top, with a map link.
  4. Tap-to-call and a booking button on every page.
  5. Emergency care: say whether you see same-day emergencies.
  6. Real team photos with names and credentials.
  7. Service pages for implants, Invisalign, whitening and emergency care, each answering cost and process questions.
  8. Payment options: financing, membership plans.
  9. Reviews: link to your Google reviews.
  10. Speed: under 3 seconds on mobile.
  11. Accessibility: readable text size and contrast.
  12. Privacy: forms that don't ask for health details.

Want the full list? Use our 25-point checklist.

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